Thomson Reuters

Connecting the dots: Exploring the power of technology and automation in child support enforcement

WATCH ON DEMAND

Hosted by Thomson Reuters

Join us for an engaging webcast where we delve into the transformative power of cutting-edge tools and innovative solutions in child support enforcement. Discover how these advancements can streamline processes, enhance data collection and analysis, and strengthen communication between agencies and parents.

Don’t miss this unique opportunity to hear from industry leaders at Thomson Reuters and Equifax, along with current CLEAR customer and Everyday Heroes recipient Samantha Eriks. Hear insights and success stories, highlighting the immense benefits that technology and automation bring to child support enforcement. Learn how trusted data and a vast collection of public and proprietary records are revolutionizing the way child support agencies operate.

In this webcast, we’ll explore:

Accessing accurate data: How child support professionals can quickly and efficiently obtain the most accurate data to manage their agency’s casework.
Real-time incarceration data: How real-time incarceration data can improve enforcement efforts and create better outcomes for custodial parents and their children.
Industry trends and future outlook: How to stay on top of industry trends and what the future holds for child support professionals.

Don’t miss out on this chance to gain valuable insights and stay ahead in the field of child support enforcement. Register now and be part of the conversation!

Speakers

Samantha Eriks

Investigator, Child Support Division, Prosecutor’s Office, Lake County, Indiana

Samantha Eriks is an Investigator with the Lake County Prosecutor’s Office IV-D Child Support Department. She began her career in Criminal Courts as a caseworker before transitioning into an investigative role as the sole locate caseworker. In her short time with the department, Samantha has actively worked to locate hard-to-find participants and gather employment or business ownership information. She is dedicated to establishing inter-agency relationships to continuously track participants in both local and interstate cases.

Samantha holds a degree in Criminal Justice with a focus on Juvenile Justice and Sociology from Indiana University Northwest and Ivy Tech Community College. She also has Skip-Tracer certifications and was recently recognized as a Thomson Reuters Everyday Hero.

Cheston Newhall

Director of Product Management, Equifax

Cheston Newhall currently serves as the Director of Product Management for the Insights division at Equifax Workforce Solutions. With over 10 years of experience in Consumer Data & Technology companies, Cheston has focused on solving real-world problems in Public Safety, healthcare, government, and background screening. Throughout his career, he has held various sales, product, and strategic roles. Cheston was recognized as a Forty Under 40 recipient by Business First for his contributions to growing companies and improving the Louisville community.

Cheston lives in Louisville, KY, with his wife Krista and their four children, all under the age of five. When he isn’t helping companies grow or wrestling with his kids, he can usually be found running.

Daani Svonkin

Senior Client Executive, Government, Thomson Reuters

Daani Svonkin is a Senior Client Executive at Thomson Reuters, managing government accounts across Alaska, California, Hawaii, Nevada, and Guam. She joined the company in May 2016 after a distinguished 23-year career with the City of San Bernardino Police Department. During her tenure at the police department, Daani held various roles, ultimately finding her niche as an Asset Forfeiture and Intel Analyst in the Vice/Narcotics Division. There, she utilized resources like the CLEAR database to identify numerous subjects and successfully seize millions of dollars in illegal proceeds from narcotics-related activities.

Daani takes great satisfaction in tracking down individuals who believe they can evade detection, relishing the challenge of finding those who try to stay hidden. Today, she channels that same passion into her role at Thomson Reuters, equipping her clients with the tools, skills, and knowledge they need to achieve their goals.

Colleen Ostwald

Senior Client Executive, Government, Thomson Reuters

Colleen Ostwald is a dedicated Senior Client Executive at Thomson Reuters, where she has been a pivotal part of the team for over seven years. With a robust background spanning 14 years as a 911 dispatcher and supervisor, Colleen brings a unique blend of crisis management, leadership, and communication skills to her current role. Her ability to stay calm under pressure and manage complex situations has earned her a reputation for excellence in client services.

Originally from Michigan, where she still resides, Colleen is a proud mother of three sons. Outside of her professional life, she is passionate about staying active and enjoys exploring the beautiful landscapes of her home state with her family. Colleen’s commitment to her career, family, and health exemplifies her dynamic approach to life, making her a respected and inspiring figure both at work and in her community.

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