Thomson Reuters

Win and Retain Business with Client-Centric Portals

Watch On Demand

In a rapidly changing digital ecosystem, this traditional way of working is quickly becoming obsolete and cumbersome for all involved. Technology solutions such as client portals helps to improve the legal process for everyone. Clients gain security, transparency, and empowerment for self-serve capabilities and law firms can streamline their processes and efficiencies – improving communication, transparency, collaboration and saving time and frustration.

In this webinar you will:

Learn how to be on the same level playing field with the large law firms while differentiating your firm
See how innovative law firms are leveraging technology and a client-focused approach to reengineer their legal service delivery into a real competitive advantage
Learn how to give your clients the experience they deserve and get ahead of growing clients expectations
Offer your clients the security, availability, and accessibility they crave by leveraging HighQ’s client portals
Be able to provide a cloud-based workspace to securely collaborate online with your clients

Speaker

Harvey Lam, B.A., J.D

Legal Automation and Customer Success Consultant

Thomson Reuters

Harvey Lam is a Legal Automation and Customer Success Consultant for Thomson Reuters. He is a legal technology expert drawn to the promise of using beautifully designed and practical technology to help the legal profession. To that end, he co-founded a legal technology non-profit to provide an online platform to connect caring lawyers with youth that needed pro bono advice on family, housing, and employment issues.

Harvey has spent the past eleven years practicing law in private practice and in-house, learning the craft of developing strategy at a global consulting firm, and launching several tech and non-profit startups. He brings his experience to support our clients with HighQ.